Blue Ribbon Service is to treat every client the way you would expect to be treated. We are in the service industry and the expectation for the agency is to deliver the best service every time to our clients. We want our clients to be surprised by the amazing service we deliver day in and day out!
Mission Statement
The mission of The Thomas Fierst Insurance Agency is to provide quality and affordable insurance policies to our clients while delivering superior customer service every time with regards to all their insurance needs
Core Values
SERVICE: We try to recognize the needs of others while utilizing our expertise and enthusiasm to exceed our clients expectations each and every time. At the Thomas Fierst Insurance Agency inc., our work environment encourages superior service to our clients and to our co-workers. Working at the Thomas Fierst Insurance Agency is about assisting each client to get the most out of his or her insurnce policy at an affordable price. Every decision made by the agency is aimed at providing best in class service to our clients and to each other.
RESPECT: We listen and learn from each other. We are an agency with a respect for individual opinions and contributions. We value camaraderie amongst our team and believe that a work environment that embraces teamwork is critical to our success. The Thomas Fierst Insurance Agency strives to offer a safe work environment where staff embers feel comfortable being themselves and expressing their opinions.
INTEGRITY: We live by doing the right thing: being honest, decent and ethical, 100% of the time. Doing the right thing is a way of life at the agency. The entire agency is accountable for fostering the culture of honesty and integrity. The Thomas Fierst Insurance Agency takes a firm stance on business ethics and social compliance. We hold ourselves and our insurance partners to high standards and take seriously our commitment to act as an upstanding business citizen.
BALANCE: We encourage our agency to live a life of “Work life happiness.” The Thomas Fierst Insurance Agency is committed to making time for personal growth for each employee and fun for all who come into our office. As members of the agency we each own our growth in leadership and development. Mastering these two competencies are keys to being successful within the agency